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Do you sell authentic Cuban Cigars?

Yes, all of our cigars come directly from the cigar factories in Cuba. They have all the original packaging and labeling from the Cuban factories that guarantee their authenticity.

What form of payments do you accept?

We accept all major credit cards. Also you can pay securely through Paypal or make a direct Bank transfer (Wire transfer).

Do you have international shipping?

Yes, we can deliver to any part of the World. Nevertheless, laws are different in each country. There might be countries where the importation of tobacco products or Cuban goods may be prohibited or regulated. It is your responsibility to know the applicable laws pertaining to the purchase and importation of Cuban cigars to your country.

When will my order ship?

Your order will ship for delivery as soon as we confirm payment of your order. Usually within 24 to 48 hours.

Will you give me a tracking number?

Yes, you can track your package. You will receive a tracking number as soon as your order is shipped.

How long will it take my order to arrive?

Every order is usually delivered within 5 to 12 business days after confirmation of payment (Some delays may occur beyond our control, for which YouCigar.com will ask your patience, within reason). All of our deliveries are guaranteed for damage and loss. Delays to packages that go past one month will be considered lost and replaced.

Can I get a coupon code?

Frequent buyers get discount coupon codes every month.

Any other questions ?

Email us at sales@youcigar.com or call us toll-free +1-866-941-0880 (toll-free US and Canada only, other countries fees may apply according to your phone operator)